Contact Us
You must be 18 or older to gamble online, and some sites and states set the minimum at 21. This page explains how to contact Best Crypto Casinos, what we can help with, and what we can't. We're an independent comparison site, not a casino, so we can't access your account or fix a problem with a payment.
What you can contact us about
Reach out through the contact details or form shown on franklincountyhistoricalsociety.org. We read messages about:
- Corrections. A bonus term, supported coin, or licensing detail on a page looks out of date or wrong.
- Feedback. Something on the site was unclear, or you want us to cover a topic.
- Business inquiries. Partnership or editorial questions. Commercial relationships do not decide rankings.
- Site problems. A page doesn't load properly or a link looks broken.
What we can't help with
We don't operate any of the casinos we cover, so these requests need to go to the operator itself:
- Delayed or missing deposits and withdrawals
- Account access, passwords, or two-factor authentication resets
- Bonus disputes or wagering questions on your own account
- Identity verification or account closure
For these, use the support channel on the casino's own site. Keep your transaction hash, wallet address, coin and network, amounts, and timestamps ready. Never send us private keys, seed phrases, or passwords. We will never ask for them.
Reporting an error: what to include
- The page address or the name of the casino concerned.
- The exact statement you think is wrong.
- What you found instead, and where (a link to the operator's terms is ideal).
- The date you saw it, since offers and terms change.
We review reports against the operator's published terms and update pages where we can verify the change. We can't promise a reply to every message or a specific turnaround.
How we handle your message
We use what you send only to respond and improve the site. Share the minimum needed, and avoid sending wallet balances or identity documents. Our Terms and Conditions cover how the site is used, and About Us explains who we are and how we review casinos.
Our independence and affiliate disclosure
We may earn a commission if you sign up with an operator through links on this site. That doesn't buy a higher ranking or change how we describe a casino's drawbacks. Contacting us about a brand doesn't affect its position either.
Legal grey area and your responsibilities
There is no federal legalization of online casinos in the US. Crypto casinos serving US players are almost always offshore, licensed in places like Curaçao or Anjouan rather than by a US regulator, and they operate in a legal grey area. Regulated online casinos exist only in a few states, and they don't run on crypto. Availability differs by state and by operator, so check your own state's laws before you play. We can't give legal advice.
Gambling winnings and crypto gains may be taxable. This is general information only, so consult a qualified tax professional.
Crypto prices can swing sharply, which adds a second risk on top of the risk of losing at the games. Only play with money you can afford to lose.
If gambling stops being fun
If you're worried about your gambling or someone else's, call the National Problem Gambling Helpline at 1-800-GAMBLER. Offshore sites may not offer the same player protections or self-exclusion tools as state-regulated operators, so set your own limits and step away when you need to. Our Responsible Gambling page lists practical tools and warning signs.